Privacy Policy

Your Privacy, Our Responsibility

At BlacMoose, we are committed to safeguarding your personal information and maintaining your trust. This Privacy Policy outlines how we collect, use, store, and protect your information when you interact with our website or make a purchase. We value your privacy and work diligently to keep your data safe and secure.

What We Collect:

  • Personal details like your name, email, phone number, and address.

  • Order history and communication records.

  • Optional account registration data, such as your preferences and saved addresses.

  • Payment-related details, processed securely through our payment gateways.

  • Automatically collected data, such as your IP address, browser type, and device information, to improve website performance.

How We Use It:

  • To process and deliver your orders accurately and efficiently.

  • To personalize your experience and recommend relevant products.

  • To improve our website, products, and customer service based on your feedback and usage behavior.

  • To send you important updates about your order and occasional promotional offers—with your consent.

  • To prevent fraudulent transactions and ensure the security of our platform.

    • Security Measures:

    We use industry-standard encryption and secure platforms to protect your personal and payment information. Our website is regularly monitored for potential vulnerabilities, and we partner with trusted third-party services that comply with global security standards. Your data is never sold or shared with unauthorized parties.

    Cookies & Tracking Technologies:

    We use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us remember your preferences, maintain your cart, and deliver a smoother shopping journey. You can manage or disable cookies through your browser settings at any time.

    Third-Party Services:

    Some services, such as payment gateways, shipping partners, or marketing tools, may collect limited personal data necessary to perform their functions. These third-party providers are only permitted to use your data for specified purposes and must follow strict confidentiality agreements.

    Data Retention:

    We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law. You may request that we delete your information at any time, and we will process it in accordance with applicable legal obligations.

    Your Consent & Control:

    By using our website or submitting your information, you consent to the terms outlined in this policy. You have the right to access, update, or request deletion of your data. To do so, simply contact us through our customer support channels.

    Policy Updates:

    BlacMoose may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this page from time to time. Continued use of our services indicates acceptance of the updated policy.

    Contact Us:

    If you have any questions, concerns, or requests related to your privacy or personal data, please reach out to us at support@blacmoose.com.