Terms of Services

Welcome to BlacMoose

At BlacMoose, we are committed to safeguarding your personal information and maintaining your trust. This Privacy Policy outlines how we collect, use, store, and protect your information when you interact with our website or make a purchase. We value your privacy and work diligently to keep your data safe and secure.

General:

  • All content on this website, including images, logos, product descriptions, designs, and written content, is the intellectual property of BlacMoose and may not be used or reproduced without prior written consent.

  • We reserve the right to update, modify, or replace any part of these terms at any time. Continued use of the website following changes constitutes your acceptance of those changes.

  • All prices, product details, and promotional offers are subject to change without prior notice.

Orders:

  • All orders are subject to availability and acceptance. An order confirmation email does not guarantee final acceptance.

  • We reserve the right to cancel or refuse any order at our discretion, especially in cases of suspected fraud, pricing errors, or stock discrepancies.

  • Customers are responsible for providing accurate shipping and contact details during checkout. Incorrect or incomplete information may lead to delays or cancellation.

Product Accuracy:

  • We take every measure to display our products accurately. As each piece is crafted from genuine materials, natural variations in color, grain, and texture are to be expected and are part of its unique character.

  • These variations are considered a mark of authenticity and do not qualify as defects.

Shipping & Delivery:

  • Shipping timelines are provided as estimates and may vary due to location, customs processes, or unforeseen circumstances.

  • BlacMoose is not liable for delays caused by third-party couriers or international import duties.

Returns & Exchanges:

  • Please refer to our Return & Exchange Policy for detailed information on eligibility and procedures.

  • Items must meet specific conditions to qualify for return or exchange.

Limitation of Liability:

  • BlacMoose shall not be held liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our products or website.

  • Our liability is limited to the value of the item purchased.

User Conduct:

  • You agree not to misuse our website for unlawful purposes, including but not limited to hacking, data mining, fraudulent activity, or violating intellectual property rights.

  • We reserve the right to restrict access or take legal action against users who violate these terms.

Governing Law:

  • These Terms of Service are governed by the laws of Canada.

  • Any disputes arising from the use of our website or services will be subject to the exclusive jurisdiction of Canadian courts.

Contact Us:

If you have any questions or concerns regarding these Terms of Service, please reach out to us at support@blacmoose.com.